1. Information We May Collect

Depending on how you use the Service, we may collect information such as:

• Account information, such as your email address
• Information you voluntarily submit through forms, feedback, or support requests
• ZIP code or other general location information you provide when searching for nearby resources
• Search activity and interactions with Service features
• Saved resources, favorites, or other preferences associated with your account
• Device, browser, and application information
• IP address
• Usage and diagnostic information
• Pages or features accessed
• Information necessary to manage purchases, subscriptions, or credits

We aim to collect only information reasonably necessary to operate, maintain, secure, and improve the Service.

2. Location Information

Everyday Social Worker may allow users to enter a ZIP code or other general location information to find relevant resources.

Unless a particular feature clearly states otherwise and requests your permission, ESW does not require precise GPS location information.

Location information may be used to identify resources relevant to the geographic area requested by the user.

3. How We Use Information

We may use information to:

• Provide and operate the Service
• Create and maintain user accounts
• Provide geographically relevant resource results
• Save user preferences or resources
• Provide AI-assisted searches and other requested features
• Manage subscriptions, purchases, credits, or access to paid features
• Respond to questions, feedback, or support requests
• Diagnose technical problems
• Prevent misuse and protect the security of the Service
• Understand how the Service is used
• Improve ESW's features and resource information

4. AI-Assisted Features

Some ESW features may use artificial intelligence or third-party technology providers to process requests and generate, organize, or help identify relevant resources.

Information submitted to these features may be processed as necessary to provide the requested functionality.

Users should avoid entering unnecessary highly sensitive personal information into AI-assisted searches or other free-text fields.

AI-generated or AI-assisted information may contain errors and should be independently verified when important.

5. Purchases, Credits, and Subscriptions

Purchases made through an app store or other payment provider may be processed by that provider.

ESW may receive information necessary to determine purchase or subscription status, provide purchased features, manage credits, or verify transactions.

We generally do not receive complete payment-card information when payment is processed by an external payment provider.

6. Cookies, Analytics, and Technical Information

The Service may use cookies or similar technologies and analytics or diagnostic tools to understand usage, maintain functionality, troubleshoot problems, protect the Service, and improve performance.

Depending on the technology used, this may include information such as:

• Device type
• Browser information
• IP address
• App or website interactions
• General usage statistics
• Technical and diagnostic information

Browser or device settings may provide controls over certain cookies or tracking technologies.

7. Sharing of Information

We may share information with service providers when reasonably necessary to operate the Service, including providers supporting:

• Hosting and infrastructure
• Authentication
• Analytics
• Artificial intelligence functionality
• Payment or subscription processing
• Technical support
• Security and fraud prevention

These providers may process information as necessary to provide their services to us.

We may also disclose information when required by law or when reasonably necessary to protect the rights, security, or integrity of ESW, our users, or others.

Everyday Social Worker does not sell users' personal information for money.

We do not provide a user's personal information to an organization merely because that organization appears in the ESW resource directory.

8. Government and Third-Party Resources

Everyday Social Worker may provide information about or links to government agencies and programs, nonprofit organizations, community organizations, businesses, and other third-party resources.

Everyday Social Worker is an independent service and is not a government agency.

Visiting, calling, emailing, applying to, or otherwise interacting with a third-party resource may subject you to that organization's own privacy practices and policies.

ESW does not control the privacy or data practices of third-party organizations.

9. Data Security

We use reasonable administrative and technical safeguards designed to protect information handled through the Service.

However, no internet-connected service, transmission method, or method of electronic storage can guarantee absolute security.

10. Data Retention and Account Deletion

Users can delete their Everyday Social Worker account directly through Settings within the Service.

When an account is deleted, personal information associated with the account will be deleted or de-identified, except for information we may need to retain for legitimate legal, security, fraud-prevention, transaction-record, or compliance purposes.

We retain information only for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, maintain security, and enforce applicable agreements.

11. Children's Privacy

Everyday Social Worker is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take appropriate steps to address it.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include requesting:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of eligible information
• Information about how your information is used
• Certain choices regarding processing or tracking

Users who wish to delete their ESW account can do so directly through Settings.

For other privacy-related requests, you may contact us using the contact method provided within the Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy as the Service evolves or as legal, technical, or operational requirements change.

When we update this Policy, we will revise the "Last Updated" date.

14. Contact

If you have questions, concerns, or privacy requests regarding this Privacy Policy, please contact us.